Explore's Gear Rental Policies

Taken by William Casella at Yellowstone Lake

We will always do our best to provide the superior quality rental items, in the cleanest condition possible. In order for us to do so requires a strict set of terms and conditions, which is actually pretty reasonable. Please read the following prior to choosing to rent outdoor gear from us:

Deposit/ Reservations:

A non-refundable 15% credit card deposit is required to confirm all rental gear bookings. Rental Gear is defined by Explore Rentals as all rental items that do not have wheels, such as our vehicle rentals and travel trailer rentals, of which different policies exist.

Start Date:

Rental term begins at the time you schedule the pick-up for your rental items. Example: you have scheduled a pick-up at 11:00am 7/22, but do not actually pick-up until 11:00am 7/23. You will still be billed for the rental period starting 7/22.

Rental period explained:

Pick-Up Procedure:

After-Hours Pick-Up:

We do offer after-hours pick-up services. These services require credit card payment in advance. Please call the office for details 406-922-0179, or if you choose to book online and provide a pick-up time after our closing hours we will email you with the after-hours protocol.

Drop-Off Procedure:

After-Hours Drop-Off:

A secure drop-box is available for after-hours drop-offs. Advanced agreement with the office is required for after-hours return of rental items.

Damage and Repairs:

Explore takes great pride in offering the best available rental camping gear on the market. All of our rental gear is ‘tried and true’ for the Montana Outdoors, cleaned and inspected before and after each rental. If rental equipment is set up and used correctly, it will provide a trouble-free and comfortable outdoor experience.

RULE OF THUMB: IF YOU BREAK IT, LOSE IT, OR RUIN IT – YOU BUY IT!